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FireFox Considerations Article rated 3.0/5.0
Updated May 2012 The tcConference application is launched using a web browser. Once launched, the browser has no further part to play. Most browsers can be used and it has been tested with Firefox,...
Category Overview Article rated 2.9/5.0
The articles in this category will look at common issues individuals may have with the technology and provide answers to those issues.
Audio Article rated 2.9/5.0
Symptoms: You cannot hear the web conference audio conversations and/or all the guests in the web conference room cannot hear you. Overview: In this tutorial the words speaker and microphone will al...
Correcting Room Login Settings Article rated 3.0/5.0
Updated May 2012 There are tools which can be used to automate the room login process. If for any reason these setting are incorrect, you may not be able to log into a tcConference room. This article ...
Firewalls Article rated 3.1/5.0
Updated June 2012 Symptoms: After clicking the button to enter a web conference room (e.g. Log on or Join Now), the message Unable to Connect is displayed, or the message Connecting continues to disp...
Uploaded PowerPoint and Browser Cache Article rated 3.2/5.0
Created: November 2015The purpose of this tutorial is discuss browser cache and the impact that might havewhen conducting meetings and webinars.Browser cache, referred to as cache, is temporary storag...
Network Troubleshooting Article rated 3.1/5.0
Updated May 2012 Resolving networking and security issues can be frustrating. This article will provide you with some steps to aid with these issues. This article will help you to troubleshoot o...
"Room Not Found" Error Message Article rated 3.1/5.0
Updated May 2012 When you see the Room Not Found error message you should first verify that the correct room ID is being used. The room ID is specified in the room login URL as ?id=xxxxxxxxxx. Simi...
Google Chrome Considerations Article rated 3.0/5.0
Updated May 2013 Audience: This article is intended for those individuals using Windows and Google Chrome with the downloaded version of the plugin. The only function of the Browser with the Web Co...
Possible Internet Explorer 9 Issue Article rated 3.1/5.0
Updated May 2012When you use Internet Explorer 9 and download the plugin, the following message might be seen: "This type of file could harm your computer". Should this message appear, after Clickin...
 

 
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